Shop & contract terms
We look at the order process and the contract information used in connection with your products, customers and sales markets.
Learn moreFor retailers, brands & shop owners
Online shops & e-commerce.
Selling with clear legal principles.
Product pages, ordering process, advertising and customer service are intertwined in online retail. We review the agreed legal aspects of your shop and assist with contract questions, complaints and public reviews.
Discuss your matterOnline shops & e-commerce
From your practice.
For your everyday life.
We connect the legal issues that belong together in your sector. The starting point is your specific project or concern.
Advertising & product presentation
Pricing, product descriptions and advertising statements can trigger legal issues. We review specific measures and provide assistance with warnings.
Learn moreReviews & platform conflicts
If there are complaints about retailer reviews or problems with a platform account, we will arrange the process, communication and possible legal action.
Learn moreTo prepare
That helps us
to understand your project.
First, briefly describe your concern. We will coordinate the submission of further documents with you.
- Shop address and affected product pages
- Contract conditions and order process
- Advertising material or complete warning
- Platform news and review links
That's how we work together.
We agree on the assignment, the legal contact and the remuneration before processing.
01
inquiry
They describe the facts, the parties involved and known deadlines.
02
Acceptance of your matter
We agree on performance and compensation and name your contact person.
03
machining
The responsible lawyer will check your documents and coordinate the procedure with you.
Good to know
your questions.
Is a review of the terms and conditions enough?
The terms and conditions are only part of the shop. Depending on the order, the order process, product information and advertising should also be considered.
Can individual campaigns be reviewed?
Yes We coordinate the scope based on the intended texts, products and sales channels. New or changed advertising statements may require additional review.
DR. SARAFI Rechtsanwälte
Your concern: Online shops & e-commerce
Briefly describe your case and known deadlines. We clarify the takeover, the scope of services and the remuneration.