eBay · Seller account · VeRO
Protecting account access, listings and sales proceeds.
Has your eBay seller account been suspended, a listing removed following a VeRO report, or a payout withheld? We review the matter and represent your legal interests against the platform or a competitor who submitted the report.
Discuss your matterAdvice & representation
An IP complaint may affect individual listings. Account restrictions and payment holds are separate matters. We establish which action has been taken, which company is involved and what evidence supports your position.
We review the notice, the reasons given, your selling history and previous correspondence. Where a breach is alleged, the actual course of events matters. Opening another account or repeatedly submitting generic appeals is no substitute for resolving the issue.
VeRO concerns intellectual property rights. We assess the trademark, copyright or other right asserted and the specific use. Distribution or pricing arrangements do not automatically create an IP infringement. Where complaints are unfounded, we also consider claims against the reporting party.
Reviewing rights in product images and textOpen buyer cases, proof of dispatch and restrictions on the payment account may be relevant to a hold. We compare transaction reports and notices to identify payment claims and the responsible contracting party.
If interim proceedings are being considered, both the claim and urgency must be substantiated. A long delay may undermine urgency. A court may reject an interim application on that basis without finally deciding that the suspension was lawful.
Tell us about your eBay disputeSpecific enquiries
For business sellers on eBay, trademark owners and resellers
We review the IP right asserted, the reporting party and your product evidence. Responding to the report and seeking reinstatement of a listing are assessed separately from any account suspension.
Tell us about your online retail matterWe review account and transaction holds using payment reports, proof of dispatch and restriction notices. We also establish which company is responsible for the action.
Tell us about your online retail matterThe first request
First, briefly describe the facts. We will coordinate with you how to submit further documents.
Working with us
Before the assignment, we agree on the scope of services and remuneration. When taking over, we will name your legal contact person.
They describe the facts, the parties involved and known deadlines.
We agree on performance and compensation and name your contact person.
The responsible lawyer will check your documents and coordinate the procedure with you.
eBay sellers
The authenticity of the goods does not answer every question. The product description, image rights and the specific use of a trademark require separate consideration. We review the precise objection raised.
No. A report submitted to a platform is not a court decision. Whether the asserted right exists and has been infringed must be assessed using the evidence.
That depends on the course of events and the consequences. If interim court relief may be appropriate, timing is particularly important. Document every notice and seek a prompt assessment of significant restrictions.
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A removed listing, a VeRO report and a suspended seller account require different responses. A judgment shows why waiting can undermine urgent court relief.
Genuine goods reported as counterfeit? Court decisions show possible claims against the complainant. ASIN disputes, selling restrictions and damages require separate assessment.
Account restricted, a reserve imposed or funds withheld? What sellers need to distinguish, and why interim relief requires more than a blocked balance.
An unfounded rights complaint can affect content or the store. What a copyright-strike judgment means for the assessment, and why Shopify Payments must be considered separately.
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Briefly describe your case and known deadlines. We clarify the takeover, the scope of services and the remuneration.
English translation of our German website. Statutory references concern German or EU law. The German original remains available through the language selector.