Amazon · Account deactivation · Appeals
A substantiated response starts with the suspension notice.
If your Amazon seller account has been deactivated, a general appeal is often insufficient. We review the stated grounds, requested evidence and previous responses. We then agree with you how to pursue restoration of account access.
Discuss your matterAdvice & representation
Identity and company verification, product complaints and alleged policy breaches are different issues. An alleged link to another seller account also requires clarification of actual ownership and access arrangements. We do not promise a fixed reinstatement date.
We compare the notice, account status, earlier warnings and your evidence. Incomplete company information may require different steps from an allegation of counterfeit products. Please also provide previous rejected appeals.
We assess which explanation is required and supported by evidence. A plan of action should describe specific causes and measures actually implemented. Unchecked admissions, invented improvements or inconsistent accounts can complicate the review.
We identify the legal basis of the claim, the relevant entity, the court and evidence of particular urgency. Not every suspension is unjustified. Even high revenue does not replace an assessment of the specific breach and the timeline so far.
If sales proceeds are also withheld, we examine that issue separately. Reinstating an account may leave the payout unresolved. Conversely, a payment claim may exist without any obligation to continue the account.
Review withheld sales proceedsSpecific enquiries
For business sellers on Amazon with a deactivated account
Yes. The complete suspension notice, all previous submissions and responses, and the underlying business records are helpful. We review unresolved points and possible further steps.
Tell us about your online retail matterWe first establish which facts are supported by evidence and which information needs correcting. A plan of action should not contain invented facts or unreviewed admissions.
Tell us about your online retail matterThe first request
First, briefly describe the facts. We will coordinate with you how to submit further documents.
Working with us
Before the assignment, we agree on the scope of services and remuneration. When taking over, we will name your legal contact person.
They describe the facts, the parties involved and known deadlines.
We agree on performance and compensation and name your contact person.
The responsible lawyer will check your documents and coordinate the procedure with you.
Amazon seller account suspended
We review the complete communication history and the requested evidence. Another text repeating the same general statements will not automatically resolve the outstanding issue. What matters is whether the actual allegation can be answered convincingly with evidence.
A new account does not resolve the dispute over the existing one. Before creating further accounts, the applicable platform terms and potential account links should be reviewed.
No. The outcome and timing depend on factors including the grounds for suspension, the evidence, the platform's response and, where relevant, the court. We establish the next steps based on your specific case.
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Genuine goods reported as counterfeit? Court decisions show possible claims against the complainant. ASIN disputes, selling restrictions and damages require separate assessment.
Account restricted, a reserve imposed or funds withheld? What sellers need to distinguish, and why interim relief requires more than a blocked balance.
A removed listing, a VeRO report and a suspended seller account require different responses. A judgment shows why waiting can undermine urgent court relief.
An unfounded rights complaint can affect content or the store. What a copyright-strike judgment means for the assessment, and why Shopify Payments must be considered separately.
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Briefly describe your case and known deadlines. We clarify the takeover, the scope of services and the remuneration.
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