TikTok · Account suspensions · LIVE
Assess account, video and LIVE issues separately.
Has your TikTok account been suspended, hacked or restricted from using individual functions? We assess your legal options and, once we have accepted your engagement, represent you in dealings with the platform. Our assessment distinguishes account access, removed videos, LIVE restrictions and monetisation.
Submit an account caseYour point of contact: TikTok account hacked or suspended
Attorney-at-law · Founder & Managing Director
Dr. Nik Sarafi represents creators, streamers and other parties involved in press and speech law disputes. Other focal areas include media and gaming law as well as digital business models. He is responsible for the direction of the law firm.
To the team profileAdvice & representation
Not every TikTok restriction is an account suspension. A video may be removed while the profile remains accessible. LIVE access, recommendation eligibility or business functions may also be affected individually. What matters is the specific notice and which features of your account no longer work.
We assess the platform notice, the reason given and any appeal already submitted. Describe whether the measure appears temporary or permanent and whether TikTok requires a particular response. Age and identity issues need to be distinguished from allegations concerning published content.
Submit your TikTok suspension for assessmentUse the official recovery options and secure the linked email account. Record which changes you made yourself and which may have been made by third parties. We assess the legal position on account ownership and the next steps if access remains unavailable.
Describe your hacked TikTok accountWe need the relevant notice about the affected function or content for our assessment. A LIVE restriction should not simply be equated with suspension of the entire profile. Where published statements are involved, we consider freedom of expression under Article 5(1) of the German Basic Law, the context and the rights of others.
Describe a LIVE or other function restrictionA sharp drop in views can have various causes. We ask for specific indications of a restriction, the affected videos and comparable periods. Without such evidence, fewer views do not establish an unlawful penalty.
Submit details of a specific reach restrictionA suspension can disrupt advertising posts or access to your business. We consider documented deadlines and contractual commitments in our assessment. Whether urgent measures are appropriate and what other claims can be pursued depends on the documents.
Specific enquiries
TikTok users, creators and business profile holders
Submit the complete notice and the responses received so far. We distinguish account, video and function restrictions and assess which legal steps make sense in your case.
Have the reason for your TikTok suspension assessedDescribe when it happened, which access you lost and what recovery attempts you have made. Do not send codes or login credentials. Our legal assessment concerns rights to the account and action against the platform.
Describe your TikTok account takeoverThe first request
Describe the facts in the online case study. You can upload screenshots, blocking messages and correspondence directly there in a protected manner.
Working with us
Before the assignment, we agree on the scope of services and remuneration. When taking over, we will name your legal contact person.
They describe the facts, the parties involved and known deadlines.
We agree on performance and compensation and name your contact person.
The responsible lawyer will check your documents and coordinate the procedure with you.
TikTok account hacked or suspended
You can also submit details of a restriction affecting a single function. We assess which service is restricted, the reason TikTok gives and the legal options available. This is not a promise that LIVE access must be restored regardless of the applicable requirements.
Yes, if you describe the suspected restriction as specifically as possible. Notices about recommendation eligibility and documented problems with functions are more informative than falling views alone. The firm does not provide technical reach measurement or promise a particular number of views.
If statements or videos prompted the measure, we assess Article 5(1) of the German Basic Law in relation to the content, contractual basis and third-party rights. Freedom of expression carries weight but does not rule out justified measures in principle. Third-party access to an account must be treated as a separate event.
Submit the facts and documents through the free online enquiry. Before any chargeable work begins, we agree the scope and fees. Legal work begins only after the engagement has been agreed and we have expressly accepted it; submission alone does not preserve any legal deadline.
SARAFI.ACCOUNT HELP
SARAFI.ACCOUNT HELP
Briefly describe your case and known deadlines. We clarify the takeover, the scope of services and the remuneration.
English translation of our German website. Statutory references concern German or EU law. The German original remains available through the language selector.