Digital trade
Legal basis for your online shop.
In digital trade, the offer, order process and contract terms must fit together. We support shop operators and providers of digital services in the legal review of their presence — from product information and advertising to customer communication and recurring contracts.
Discuss your matterAdvice & representation
A shop consists of more than its legal texts. For a meaningful review, we look at what you offer, who you sell to and how the contract is concluded. Payment processes, subscriptions, platform requirements and the integration of external services can also be relevant. The specific scope of the audit is defined in advance and tailored to your business model.
We look at selected pages and the order process, including the associated information. What customers actually see and confirm is decisive. Therefore, please also share variants with us, such as different target groups, digital products, memberships or distribution via marketplaces.
We help with sales, digital services and subscriptions conditions. Scope of services, remuneration and contract termination should match the actual offer. If changes to an existing business model are planned, we review the affected contracts and the planned communication with customers.
Learn morePrice advertising, product claims and customer reviews can trigger legal conflicts. We review planned measures as well as complaints and warnings. In doing so, we take into account the complete presentation, the specific message and the context in which it reaches customers.
On competition law at SARAFI.MEDIENRECHTThe first request
First, briefly describe the facts. We will coordinate with you how to submit further documents.
Working with us
Before the assignment, we agree on the scope of services and remuneration. When taking over, we will name your legal contact person.
They describe the facts, the parties involved and known deadlines.
We agree on performance and compensation and name your contact person.
The responsible lawyer will check your documents and coordinate the procedure with you.
E-Commerce Law
Yes An accessible test stand and a description of the business model enable a concrete test. We agree which pages, processes and documents will be included in the consultation.
Yes In the case of recurring services, we look in particular at the offer, order process, contract documents and planned changes. The legal assessment depends on the specific product and the target customer group.
Buyers' concerns can be found in consumer law. This includes, for example, undelivered goods, alleged defects, disputed invoices and the possible rescission of a contract.
SARAFI.ITRECHT
Analysis of BGH VI ZR 10/24: when loss of control constitutes damage, which facts must be pleaded and why EUR 100 is not a fixed compensation tariff.
Anyone who wants to use AI should look at the use case, data, contracts and responsibility together.
SARAFI.ITRECHT
Briefly describe your case and known deadlines. We clarify the takeover, the scope of services and the remuneration.
English translation of our German website. Statutory references concern German or EU law. The German original remains available through the language selector.