Check guest reviews
Google, booking and travel portals have different reporting procedures. We check the content, alleged stay or visit, and the available evidence.
Learn moreFor hotels, restaurants & hosts
Hotels & restaurants.
When guest reviews become a dispute
An evaluation profile combines very different experiences and expectations. We help hotels and restaurants verify specific reviews, false allegations and other illegal publications.
Discuss your matterHotels & restaurants
From your practice.
For your everyday life.
We connect the legal issues that belong together in your sector. The starting point is your specific project or concern.
Give reasons for complaints
We prepare a specific legal complaint and support the exchange with the platform. Answers and additional information provided by the author will be included in the further review.
Learn morePublic allegations
When allegations about hygiene, personnel or services are publicly disseminated, we review the statement in context and potential legal action.
Learn moreTo prepare
That helps us
to understand your project.
First, briefly describe your concern. We will coordinate the submission of further documents with you.
- Direct links and full screenshots
- Timing of the alleged visit
- Factual description of the disputed statements
- Previous news and portal decisions
That's how we work together.
We agree on the assignment, the legal contact and the remuneration before processing.
01
inquiry
They describe the facts, the parties involved and known deadlines.
02
Acceptance of your matter
We agree on performance and compensation and name your contact person.
03
machining
The responsible lawyer will check your documents and coordinate the procedure with you.
Good to know
your questions.
Can an alleged visit be verified?
We will check with you what information is available and which evidence can be assigned. Lack of attribution alone does not replace legal review.
Are you reviewing multiple reviews together?
Several specifically named contributions may together be the subject of a contract. However, every evaluation requires its own factual basis and evaluation.
DR. SARAFI Rechtsanwälte
Your concern: Hotels & Catering
Briefly describe your case and known deadlines. We clarify the takeover, the scope of services and the remuneration.