DR. SARAFI Rechtsanwaltsgesellschaft mbHFrankfurt am Main · Throughout Germany

Reputation protection for crafts & service providers

Crafts & local businesses.

Your work counts. So is your reputation.

Public reviews may be related to an order, an offer, or a dispute over the bill. We review specific reviews about your company and assist you in taking legal action against inadmissible statements.

Discuss your matter

Crafts & local businesses

From your practice.
For your everyday life.

We connect the legal issues that belong together in your sector. The starting point is your specific project or concern.

01

Classify order & evaluation

We are looking at the review in the context of the alleged customer contact. Offers, order history and communication help to classify verifiable statements.

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02

Allegations about performance & billing

In the case of claims about quality of work, billing or conduct, we separate the underlying contract issue from the admissibility of publication.

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03

platform communication

We provide support in case of a justified complaint and evaluate the platform's response. Further steps are discussed on the basis of the individual case and their effort.

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To prepare

That helps us
to understand your project.

First, briefly describe your concern. We will coordinate the submission of further documents with you.

  • Link and screenshot of the review
  • Brief chronology of the process in question
  • Relevant excerpts from offers and communication after consultation
  • Portal responses so far

That's how we work together.

We agree on the assignment, the legal contact and the remuneration before processing.

01

inquiry

They describe the facts, the parties involved and known deadlines.

02

Acceptance of your matter

We agree on performance and compensation and name your contact person.

03

machining

The responsible lawyer will check your documents and coordinate the procedure with you.

Good to know

your questions.

Can a bad review due to an invoice dispute be deleted?

Not just for that reason. The specific statements, their factual basis and the context are decisive.

Can reviews also be checked without an identifiable mandate?

Yes Describe which assignment is possible and which information is missing. We will examine how a complaint can be justified in this situation.

DR. SARAFI Rechtsanwälte

Your concern: Crafts & local businesses

Briefly describe your case and known deadlines. We clarify the takeover, the scope of services and the remuneration.

Get in touchBook a consultationinfo@sarafi.deAn engagement begins only when we expressly accept it.

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