Classify order & evaluation
We are looking at the review in the context of the alleged customer contact. Offers, order history and communication help to classify verifiable statements.
Learn moreReputation protection for crafts & service providers
Public reviews may be related to an order, an offer, or a dispute over the bill. We review specific reviews about your company and assist you in taking legal action against inadmissible statements.
Discuss your matterCrafts & local businesses
We connect the legal issues that belong together in your sector. The starting point is your specific project or concern.
We are looking at the review in the context of the alleged customer contact. Offers, order history and communication help to classify verifiable statements.
Learn moreIn the case of claims about quality of work, billing or conduct, we separate the underlying contract issue from the admissibility of publication.
Learn moreWe provide support in case of a justified complaint and evaluate the platform's response. Further steps are discussed on the basis of the individual case and their effort.
Learn moreTo prepare
First, briefly describe your concern. We will coordinate the submission of further documents with you.
We agree on the assignment, the legal contact and the remuneration before processing.
They describe the facts, the parties involved and known deadlines.
We agree on performance and compensation and name your contact person.
The responsible lawyer will check your documents and coordinate the procedure with you.
Good to know
Not just for that reason. The specific statements, their factual basis and the context are decisive.
Yes Describe which assignment is possible and which information is missing. We will examine how a complaint can be justified in this situation.
DR. SARAFI Rechtsanwälte
Briefly describe your case and known deadlines. We clarify the takeover, the scope of services and the remuneration.
English translation of our German website. Statutory references concern German or EU law. The German original remains available through the language selector.