Classify order & evaluation
We are looking at the review in the context of the alleged customer contact. Offers, order history and communication help to classify verifiable statements.
Learn moreReputation protection for crafts & service providers
Crafts & local businesses.
Your work counts. So is your reputation.
Public reviews may be related to an order, an offer, or a dispute over the bill. We review specific reviews about your company and assist you in taking legal action against inadmissible statements.
Discuss your matterCrafts & local businesses
From your practice.
For your everyday life.
We connect the legal issues that belong together in your sector. The starting point is your specific project or concern.
Allegations about performance & billing
In the case of claims about quality of work, billing or conduct, we separate the underlying contract issue from the admissibility of publication.
Learn moreplatform communication
We provide support in case of a justified complaint and evaluate the platform's response. Further steps are discussed on the basis of the individual case and their effort.
Learn moreSpecific enquiries
Is this the right service for you?
Trades businesses and local service providers dealing with public reviews of their work
After a billing dispute, a review describes our business as disreputable.
We consider the review, the history of the job and the stated complaints. The assessment includes freedom of expression under Article 5(1) of the German Basic Law and its limits in relation to the business's rights. The contractual dispute and the lawfulness of the publication are assessed separately.
Review the post in the context of the jobWe cannot match several new reviews to any customer.
We review each identified post with its link, date and available contact information. We consider freedom of expression under Article 5(1) of the German Basic Law and its limits. Any challenge is based on the specific review and the evidence relating to it.
Submit individual reviews for assessmentTo prepare
That helps us
understand your matter.
First, briefly describe your concern. We will coordinate the submission of further documents with you.
Open the free review check- Link and screenshot of the review
- Brief chronology of the process in question
- Relevant excerpts from offers and communication after consultation
- Portal responses so far
That's how we work together.
We agree on the assignment, the legal contact and the remuneration before processing.
01
Inquiry
They describe the facts, the parties involved and known deadlines.
02
Acceptance of your matter
We agree on performance and compensation and name your contact person.
03
Case handling
The responsible lawyer will check your documents and coordinate the procedure with you.
Good to know
your questions.
Can a bad review due to an invoice dispute be deleted?
Not just for that reason. The specific statements, their factual basis and the context are decisive.
Can reviews also be checked without an identifiable mandate?
Yes Describe which assignment is possible and which information is missing. We will examine how a complaint can be justified in this situation.
DR. SARAFI Rechtsanwälte
Your concern: Crafts & local businesses
Briefly describe your case and known deadlines. We clarify the takeover, the scope of services and the remuneration.