For individuals, creators, agencies and companies
Your access. Your reach. your rights.
Account blocked, advertising stopped or reach restricted? We represent your interests vis-à-vis social media platforms. Describe the case online and submit blocking notices, screenshots and correspondence directly.
Submit an account caseYour point of contact: Account Help
Attorney-at-law · Founder & Managing Director
Dr. Nik Sarafi represents creators, streamers and other parties involved in press and speech law disputes. Other focal areas include media and gaming law as well as digital business models. He is responsible for the direction of the law firm.
To the team profileAdvice & representation
An account can be an audience, customer contact and basis of business at the same time. We review the specific intervention, the justification of the platform, the basis of the contract and possible legal steps. From regular user functions to commercial advertising accounts.
Temporary suspension, permanent deactivation, or termination: We are reviewing the decision and your options to take action against the platform.
Learn moreRestricted recommendations, searchability, or visibility must be specifically substantiated. Decreasing figures alone do not prove illegal intervention. We look at messages, features, and history.
Learn moreA suspended business account can hit ongoing campaigns. We check account allocation, stated reasons and the specific advertising contract. Payment or identity issues must be differentiated from content-related blocks.
Learn moreDeleted videos, blocked live streams, restricted messages, or stopped monetization: The decisive factor is which performance is affected and what the platform bases its action on.
Learn moreAfter taking on the mandate, we will review a well-founded complaint and legal correspondence. Whether legal measures are reasonable and possible is assessed and agreed separately. Not every suspension is illegal.
The first request
Describe the facts in the online case study. You can upload screenshots, blocking messages and correspondence directly there in a protected manner.
Working with us
Before the assignment, we agree on the scope of services and remuneration. When taking over, we will name your legal contact person.
They describe the facts, the parties involved and known deadlines.
We agree on performance and compensation and name your contact person.
The responsible lawyer will check your documents and coordinate the procedure with you.
Account Help
You can submit cases about Instagram, Facebook, TikTok, Twitch, YouTube, LinkedIn, X, Kick, WhatsApp, and more services. The legal options depend on the specific service, contract and intervention. No lump sum unlocking is promised.
You can submit your case with documents directly online for possible assignment. After inspection, you will receive feedback on the scope of services and fees. Lawyer processing only begins when the assignment has been agreed and expressly accepted by the law firm. The free request is not yet an accepted mandate.
Case recording and uploading are free of charge. Legal examination and representation are agreed on an individual basis. You will receive clarity about the scope and fee before processing for a fee. Court costs or further procedural costs may be discussed separately.
No Range may decrease for various reasons. For a legal assessment, we need as concrete evidence as possible of a restriction and the complete context. There is no blanket entitlement to a specific number of views.
Save messages and receipts promptly. Particularly in the case of ongoing campaigns or possible urgent judicial measures, the urgency should be examined at an early stage. There is no one-month period applicable to all platforms and courts. The online request does not meet a deadline.
The DSA may provide for reasons and complaints for certain platform decisions. Which duties apply depends on the service and the decision. An official complaint does not automatically result in an account being unblocked; the German Digital Services Coordinator cannot activate an account himself.
No Don't submit passwords, two-factor codes, session cookies, or recovery keys. Public profile information, platform messages, and screenshots are sufficient for case taking.
SARAFI.ACCOUNT HELP
Briefly describe your case and known deadlines. We clarify the takeover, the scope of services and the remuneration.
English translation of our German website. Statutory references concern German or EU law. The German original remains available through the language selector.