Medical content & social media
Are you publishing health information or planning collaborations? We review communication, taking into account advertising law, confidentiality and the specific rules of professional conduct.
Learn moreReputation protection for practices & medical facilities
Doctors & dentists.
Check reviews. Protect trust.
Reviews on Google, Jameda and other portals can shape the perception of a practice. We review specific reviews and publications and coordinate legal action with you. In doing so, we take into account the special requirements for handling confidential information.
Discuss your matterDoctors & dentists
From your practice.
For your everyday life.
We connect the legal issues that belong together in your sector. The starting point is your specific project or concern.
Patient reviews
We review the full contribution, the alleged treatment contact and the complained statements. On this basis, we will prepare any possible complaint against the portal.
Learn moreRespond confidentially
A public response must not imprudently provide insight into a treatment relationship. We help you to legally classify a response and clarify what information is actually required for the audit.
Learn morePublications about the practice
In the case of reports, posts or allegations against the practice, we review the content, context and evidence. We will coordinate possible steps against authors and platforms with you.
Learn moreSpecific enquiries
Is this the right service for you?
Doctors, dentists and practices dealing with reviews and public allegations
A review refers to treatment that we cannot identify.
We review the full review and the alleged contact with the practice. The assessment considers freedom of expression under Article 5(1) of the German Basic Law and its limits in relation to the rights of those affected. A link and a description without confidential treatment data are sufficient for the initial enquiry.
Submit a patient review for assessmentHow should we respond to a public allegation against our practice?
We consider the publication and any proposed response. The review covers freedom of expression under Article 5(1) of the German Basic Law, personality rights and confidentiality. We agree which documents are needed and what response may be legally appropriate.
Discuss a response to allegations against the practiceTo prepare
That helps us
understand your matter.
First, briefly describe your concern. We will coordinate the submission of further documents with you.
Open the free review check- Link and full screenshot of the review
- Date of publication and notification
- Brief description of the complained statements without patient details
- Portal answers so far; further documents after consultation
That's how we work together.
We agree on the assignment, the legal contact and the remuneration before processing.
01
Inquiry
They describe the facts, the parties involved and known deadlines.
02
Acceptance of your matter
We agree on performance and compensation and name your contact person.
03
Case handling
The responsible lawyer will check your documents and coordinate the procedure with you.
Good to know
your questions.
Can I answer publicly with details of the treatment?
Patient reviews do not abolish confidentiality across the board. A public response should therefore be reviewed in advance. For the first request, a description without confidential treatment data is sufficient.
Will every bad review be removed?
No Permissible criticism must be differentiated from potential violations of law. The alleged treatment contact and verifiable facts may also be relevant to the audit.
DR. SARAFI Rechtsanwälte
Your concern: Doctors & dentists
Briefly describe your case and known deadlines. We clarify the takeover, the scope of services and the remuneration.