Instagram · Account access · Business accounts
Legal support for your Instagram account.
Has your Instagram account been hacked, disabled or suspended? DR. SARAFI Rechtsanwälte assesses your legal options against the platform. We examine account access, the reason for suspension and previous attempts to obtain support. You can submit your documents directly online.
Submit an account caseYour point of contact: Instagram account hacked or suspended
Attorney-at-law · Founder & Managing Director
Dr. Nik Sarafi represents creators, streamers and other parties involved in press and speech law disputes. Other focal areas include media and gaming law as well as digital business models. He is responsible for the direction of the law firm.
To the team profileAdvice & representation
Unauthorised access and an Instagram suspension are different events. Both may occur after an account takeover: third parties publish content and the platform then restricts the profile. For legal work, we therefore need the timeline and details of the affected functions.
If your email address, password or phone number has been changed, technical recovery starts through Instagram's official process. Secure the associated email account at the same time. We assess the legal position on account ownership and the next steps if recovery fails or the platform does not respond appropriately to documented evidence.
Describe your hacked Instagram accountWe review the complete suspension notice, the alleged rule violation and any appeals already submitted. This provides the basis for assessing legal representation against the platform. Identity checks, temporary login problems and content-related suspensions require different steps.
Have your Instagram suspension assessedAn Instagram profile may remain accessible even when business access has been lost or an advertising account has been suspended. We establish which person or company holds the relevant access, which permissions are missing and whether current campaigns or client projects are affected.
Submit details of an advertising account issueFor a content-related suspension, we assess the complete post and its context. Freedom of expression under Article 5(1) of the German Basic Law forms part of that assessment, alongside the rights of others and the applicable platform rules. It does not create an unrestricted right to distribute any content. A drop in reach alone does not establish an unlawful restriction.
If a suspended profile affects an agreed partnership, we also consider publication dates, arrangements with the brand and documented consequences. Whether urgent court proceedings or further claims are appropriate is assessed individually. The enquiry alone does not preserve any legal deadline.
Specific enquiries
Instagram users, creators, agencies and businesses
We assess the sequence of the account takeover and suspension, the evidence of ownership and the recovery attempts made so far. We then establish possible legal steps against the platform.
Describe an Instagram hack followed by a suspensionSubmit the reasons given and your appeal. We assess the contract, the specific restriction and the consequences for your business use before agreeing our approach and fees.
Submit details of a disabled Instagram accountPublicly documented
Our archived case report of 8 March 2024
Our firm archive documents our representation of the rapper Azet in dealings with Meta concerning his Instagram account. The case report of 8 March 2024 describes the suspension at that time, subsequent reach restrictions and interim proceedings before Munich Regional Court I. It records the position at the time and makes no statement about the current procedural status or other account suspensions.
Read the historical Instagram case reportThe reports concern the proceedings identified and their status at the time. Outcomes cannot be applied to other cases without examining the circumstances.
The first request
Describe the facts in the online case study. You can upload screenshots, blocking messages and correspondence directly there in a protected manner.
Working with us
Before the assignment, we agree on the scope of services and remuneration. When taking over, we will name your legal contact person.
They describe the facts, the parties involved and known deadlines.
We agree on performance and compensation and name your contact person.
The responsible lawyer will check your documents and coordinate the procedure with you.
Instagram account hacked or suspended
We can assess legal steps to restore access and represent you in dealings with the platform once we have accepted your engagement. We cannot reset passwords or bypass identity checks for you. First use the official recovery process; documented unsuccessful attempts help with the subsequent assessment.
Distinguish your own activity from events following the account takeover. The last known successful login, change notifications and the subsequent suspension notice are helpful. They allow us to assess whether the platform attributed third-party content to your account.
Yes. Individuals, creators and businesses can submit an enquiry. If you use the account for business, also describe the specific financial consequences. A large following is neither a requirement for an enquiry nor a guarantee of a legal claim.
The online enquiry and document upload are free. After reviewing the material, we agree the scope of work and fees with you. Legal work starts only once the engagement has been agreed and we have expressly accepted it. We do not promise reinstatement within a fixed period.
SARAFI.ACCOUNT HELP
SARAFI.ACCOUNT HELP
Briefly describe your case and known deadlines. We clarify the takeover, the scope of services and the remuneration.
English translation of our German website. Statutory references concern German or EU law. The German original remains available through the language selector.