AI agents answer customer inquiries, access company knowledge, or trigger processes in other systems. We support the legal drafting of such applications: from access rights and data protection to contracts, approvals and responsibility in the event of errors.
Dr. Nik Sarafi represents creators, streamers and other parties involved in press and speech law disputes. Other focal areas include media and gaming law as well as digital business models. He is responsible for the direction of the law firm.
A chatbot that displays information requires a different framework than an agent who triggers orders or changes customer data. That is why we look at the specific options for action and the interaction with people and connected systems. The legal review is coordinated with your product development and technical managers.
01
Powers & Approvals
What actions is the system allowed to prepare or carry out? We assist with the legal structure of borders, human approvals and escalation channels — for example before concluding a contract, making a payment or changing customer data.
02
Corporate knowledge & RAG
When AI accesses internal documents or knowledge databases, we review the legal basis of use, confidentiality and authorizations. Personal data, origin of content and transfer to external providers are also included.
For providers and clients, we review the service description, terms of use and the contractual allocation of responsibilities. This includes dealing with incorrect output, logging, changes to the system, and ending collaboration.
We review required information on the use of AI, how to deal with customer inquiries and the limits of automated statements. For images, voices and avatars, we also take affected personal and usage rights into account.
First, briefly describe the facts. We will coordinate with you how to submit further documents.
Describe the agent's functions and possible actions
Connected systems, data sources and access rights
Provider conditions and planned customer contracts
Approval processes, test cases and existing user information
Working with us
From the request to the mandate.
Before the assignment, we agree on the scope of services and remuneration. When taking over, we will name your legal contact person.
01
inquiry
They describe the facts, the parties involved and known deadlines.
02
Acceptance of your matter
We agree on performance and compensation and name your contact person.
03
machining
The responsible lawyer will check your documents and coordinate the procedure with you.
AI Agents & Chatbots
Questions & answers.
Are you building or programming the AI agent?
This offer concerns legal advice. Programming, IT security testing and technical start-up are not automatically included. We coordinate the legal requirements with your technical contacts.
What does RAG mean?
Retrieval-augmented generation simply describes an application in which an AI system also uses provided documents or other data sources for its answers. In particular, access rights, confidentiality, data protection and the permitted use of this content must be checked by law.
Can agents trigger legally binding actions?
Depending on the design, automated processes can have legal consequences. Therefore, room for manoeuvre, powers of representation, user information and required approvals should be clarified before deployment. A level of human control must match the specific risk.
English translation of our German website. Statutory references concern German or EU law. The German original remains available through the language selector.